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Charles on… anything that comes along

Wednesday 28 February 2007

Filed under: — Charles @ 11:41 pm

New Freedom of Information regulations: a waste of money on their face

One of the topics that I feel strongly about (even though I’ve only used FOI very briefly) is Freedom of Information - and in particular the FOI Act. And now the government’s stupid idea of effectively lowering the ceiling of enquiries that can be made by putting a higher price on civil servants’ time.

But the charity Public Concern at Work has calculated that bringing in those changes will cost at least £12 million:

Using figures published by the Government which suggest that it costs officials between £1 and £2 to read a single page, the charity calculates that it will cost £7.2m for one official in each of the 100,000 public bodies to read the new rules and guidance restricting FOI requests and a further £5m for them to think about them.

Their response to the suggested new regulations is worth a read:

In particular, when looking at the benefits it is important to recognise that freedom of information requests bring real and substantial savings to the public purse. This is because they deter waste, inefficiency and fraud across the public sector. One example from the wider public sector mentioned in Don Touhig’s Commons debate on 7 February was the Yorkshire Post’s story about a shower for the Chief Constable that cost £28,000

Great stuff. Perhaps an FOI request to find out who came up with the new regulations and whether they did a cost-effectiveness study on it?

And I like the cut of PCAW’s jib. I wonder if they’d look at the case for freeing our data?

Filed under: — Charles @ 11:08 pm

More on PKRSER, aka Partygaming, and the credit card data it wants - and where you got scammed

A very interesting collection of information building up now about credit card frauds carried out using PKRSER.COM - aka Partygaming. (Some background on my earlier post about PKRSER; the comments are cogent too.) Just for info: PKRSER.COM is the payment side of Partygaming, an online gambling site.

But first, enjoy this graph of Partygaming’s share price, from the London Stock Exchange, for the past year (the orange line is a continuous moving average):


Sorry it’s so big, but I can’t seem to resize it. Anyhow, wonderful dip in the share price last September; another one, less visible, the other day on the realisation that PG had withdrawn from France, reckoned to be at most 5% of its market. (This is the page with the details, which you can play with - it’s rather neat, and pleasing to find LSE doing such good stuff.)However, Britain - and scammers using British credit cards on it - is still a working market. So where are the details of those credit cards that are scammed and used there collected?

For instance, if someone clones your credit card at a petrol station, is that enough?

I emailed PG’s support to ask what credit card details they require from people creating an account. They responded:

Amount
Card number
Card Expiration date
CVV2/Security card code
Card type
First name
Last name
Country
State/Territory
City
Address registered on card
Postal code

Now, a petrol station cloner could get the card number, security code and perhaps name(s). But they’ll not be able to get the address and postcode (unless the scammers are even more sophisticated than we thought, and have people inside the credit card companies who can get them the address details from the card.)

Occam’s Razor suggests that it’s not petrol stations. The only place you’ll be giving out those details are… er, pretty much any credit card transaction you do when you’re not there. On the phone? You get asked the security code, and your address and so on. (Though you only get asked the name on the card. But of course you’re usually giving your full name so something can be sent to you..)

Sorry not to be more hopeful. The problem is that “card-not-present” transactions now demand so many details that they can easily be grabbed.

Even so, I do think PRKSER - Partygaming - could do more to identify the hands where the complained-about cards get used, and identify patterns of illegal behaviour. In the meantime, we’ll just have to watch that share price keep dropping.

Filed under: — Charles @ 12:12 am

How to be consistently wrong: think like Paul Thurrott on topics like DRM

For a while back there I thought that Paul Thurrottt was gaining a clue, but I have to say that of late he’s become increasingly disconnected from the way that the world works. Take this recent posting on his blog (one that doesn’t invite comments, but that’s a format too), entitled Another View on Apple’s International iTunes Controversy:

I think it’s fair to say that no one ‘likes’ DRM. It’s also equally fair to say that no major content creators (music, TV, movie, books, whatever) would release digital versions of their wares without DRM, because of piracy fears. Working within the reality of this constraint, I’ve always felt that the ‘best’ (i.e. least restrictive) DRM scheme would win in an open market, but that’s not what’s happened: FairPlay is restricted only to iTunes and the iPod and shuts out competition.

First, it’s rubbish to say that no major content creator would release digital versions without DRM. As has been pointed out, the music companies do this every day: it’s called the CD. And the indie labels do it through eMusic: you can download Coldplay’s first two albums on eMusic, in MP3 format - no protection. The indie labels make up about one-third of the music business by artist. (But the big four have the distribution - often of the indie labels. That’s why indies like digital downloads: cuts out a middleman.)

Next, why should there be any particular driver to which DRM scheme wins, except by which company becomes the most widely adopted? Consumers don’t pick and choose between DRM systems (if they did, they’d not buy DVDs, which defeat easy copying and have region codes built in). They don’t say “Oh, I’ve heard such good things about Window Media Audio’s subscription service.” They consider the usability of the product. The iPod succeeded because it was, is a better device than its rivals. It applied very little DRM - and arguably more than other similar devices (remember, you can’t copy music between computers from an iPod). People don’t notice DRM until it bites them. Then, I’d say, they retreat from it.

Curiously, Microsoft’s more open system, which involves vast numbers of hardware makers and service providers, has fallen by the wayside. That’s the reason we’re having this debate now: Apple has essentially won the DRM wars, for now at least, and its dominant position is causing interoperability concerns, as it should.

I never understand this bit about “interoperability concerns”. You want to play music bought from the iTunes store on a non-Apple player? Download it, burn it to CD, re-encode it, load it on your non-iPod using whatever means it has to interface with your PC. I mean, WTHI is this rubbish? And what’s this trash too about “Microsoft’s more open system”? It’s not reached the Mac - no way can I subscribe to Napster. I can though get Fairplay on the Mac and Windows. How then is Microsoft *more* open? Apple’s stuff is available to a lot more potential consumers than Microsoft’s.

It’s also worth noting that DRM does make some interesting scenarios possible, including subscription services. No, subscription services haven’t taken off in a big way, but I bet they would if you could get such a thing on the iPod. However, FairPlay isn’t sophisticated enough to support such a thing (which Steve Jobs essentially admitted in his recent manifesto).

I’m not sure if he did “admit” this. Certainly there’s been no sign of FairPlay supporting subscriptions. But then if you look at Napster - up for sale since September, still no appparent suitors - there’s little sign of people wanting them either.

..So how do we fix all this? By simply doing that one thing I’ve been pushing for since FairPlay first reared its ugly head: Open up the iPod so that it works with other services, and open up iTunes so that it works with other devices.

I’m intrigued: what on earth would be Apple’s incentive to do this? If independent music labels can release their music without DRM for download, and the big music companies sell theirs without DRM (on CD), where’s the interoperability problem? Seriously, where is it? If most people are listening to stuff they’ve ripped from their CDs, what is the interoperability problem? AAC - in which iTunes by default encodes songs - is perfectly easy to license. Why don’t more digital music players use it?

The ‘how’ of this process is completely uninteresting to the consumers who will benefit from this move. That it will just work is really all anyone is asking for. I want a choice of music, TV, and movie services. And I want a choice of devices. Today, I’d pick Apple for much of that. In a truly competitive marketplace, however, that would be a choice and not a requirement. The needs of individuals should always trump the needs of corporations, and that can easily happen within the confines of the law, common sense, and the reality of the marketplace.”

See, this is where one has to worry that Mr Thurrott has lost touch with reality, marketplace-based or otherwise. You already can choose lots of music, TV and movie services. There are plenty in the UK, for example. Channel 4 has a TV service. American TV companies offer them. They use Windows DRM. Is that enough choice for you?

As for “the needs of individual should always trump the needs of corporations” - exactly what law do you intend to pass to make this utter fantasy come true?

Serious: he’s becoming more stupid by the day. I’d worry, but I have other stuff to do.

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