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Charles on… anything that comes along

Tuesday 29 July 2008

Filed under: — Charles @ 12:44 am

Real Dan Lyons gets it right on the Real Steve Jobs health question

Amidst all the back and forth about Steve Jobs’s health, and whether it matters, Dan Lyons - aka Fake Steve Jobs - has hit the nail totally on the head by pointing out (on his real blog) that calls like Jobs made to Joe Nocera of the New York Times aren’t accident. They’re totally planned. And for Jobs to demand that the conversation’s content should be off the record is more control:

How many times do you think Jobs rehearsed that opening line before he dialed (or had Katie Cotton [queen of Apple PR] dial for him)? I’d say he practiced it one hundred times. And I’d say Katie was definitely on the line with him, though she probably pretended not to be. Furthermore, I’d bet a signed dollar bill that Apple recorded the phone call, just in case Nocera decided to run the stuff that Steve gave him under their “off the record” agreement.

And more:

If down the road it turns out Steve was [purely hypothetically, you understand] lying and someone from the SEC or some lawyer in a civil suit wants to find out what was said in that conversation, they’ll have to subpoena Joe Nocera, and the New York Times will fight that request. Even if Joe Nocera wants to tell the world what Steve Jobs told him, he can’t. He made a deal. He went off the record. Even if Steve turns out to be lying, Joe Nocera is stuck.

Thus Steve Jobs gets to protect his stock price and give Wall Street the message that he wants them to hear, and should any of this turn out not to be true, well, Steve and Apple now have Joe Nocera and the legal department of the New York Times to act as their ally and firewall.

It’s really well-argued and to the point. He also asks: what would happen if Steve Ballmer were to do the same? He’d get roasted in the press. So why does Jobs get an easy ride? Because there are tons of unthinking Apple fans who will descend on any site that they think doesn’t accord their beloved company the vast amount of praise they think it deserves. And that can be a pain to deal with.

And John Gruber is, for once, totally wrong, because he’s not a professional journalist. Lyons is, and he knows the ins and outs. Gruber says:

Lyons is implying that if Jobs is actually fine, then there’s nothing he shouldn’t be willing to talk about on the record regarding his health. But that’s only true if the full story isn’t the least bit embarrassing or private. In Jobs’s case, it seems clear that whatever it is that’s been bothering him this year, it is related to his digestive and intestinal system. Even if he’s recovering fully from this problem, set to live a full life for decades to come, is it any wonder he might not want to speak on the record about digestive problems like, say, extreme diarrhea? diarrhea? Fuck that.

But that misses the point about why Jobs made the call at all, if he didn’t want to explain it. If you want to tell people, tell them. Don’t do it in this off-the-record sneaking about way.

Plus, you’re wondering how Jobs knew to call Nocera? Because Nocera had obviously been calling Apple asking for its response. Word filtered up. That was totally planned.

Couple of other interesting things: Lyons says that Apple was always completely closed off to him:

For what it’s worth, [John] Markoff [at the New York Times] may be one of the only hacks left that Apple PR can count on. A couple of the guys at Fortune used to be considered friendly until their colleague Peter Elkind produced a botched hatchet job on Steve Jobs earlier this year. It’s likely that Apple has now gone dark on everyone at Fortune as a result. Goatberg is friendly to Apple but he’s a gadget guy and doesn’t do news, and anyway the Journal went after Jobs on options backdating so they’re likely on the Katie Cotton shit list too. Forbes? Um, right. Even before I created Fake Steve, Apple wouldn’t let anyone at Forbes do any interviews with anyone at Apple. We had a whole bureau in the Valley, 30 miles from Cupertino, and for ten years we didn’t set foot inside Apple. They’d send us review units and that’s it.

Two things from that: how is Lyons going to fare reporting on technology - including Apple - at Newsweek, where he’s replacing Steven Levy, who used to get stuff ahead of time? Will Apple be able to hold its nose and give him the early interviews and time to play with the gadgets, or will he be stuck in the outer darkness like, I don’t know, the most-viewed online paper in the UK?

And secondly, I can imagine it could be pretty dispiriting being a journalist in San Francisco trying to get an interview with Apple. Imagine it just going on and on like that. It’s a company with serious PR issues - and the weird things is it thinks it’s doing just great.

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